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CAM News & Updates
President's Message


444. That’s how many days it has been since the federal government declared COVID-19 as a pandemic. What a weekend that was, as we were all frantically trying to find out what that meant for us personally, professionally, and for our industry as a whole.

Of course, CAM had been monitoring COVID-19 since the middle of January 2020 and most members who did business with China were already taking steps to set up customer screening questionnaires for their importing families. It wasn’t long before we were all trying to source PPE and then came that fateful day on March 25th, when the government announced the Canada Emergency Response Benefit (CERB), which enticed many of our members’ crews to consider whether they wanted to work or sit on their couch and make $500 a week for the summer.

We’ve come a long way from those days. Moving families during the pandemic – and all the precautions that needed to be taken to safely complete the job – has become second nature to us all.

Now 444 days in, we are seeing sunnier skies with lots of optimism from almost everyone as we see a way out of this. What a difference a month makes. When May 1st rolled around, we were still challenged with getting vaccines in arms and being well-immersed in a coast-to-coast third wave which decimated some provinces that hadn’t had the same level of experience as Quebec, Ontario and British Columbia had in the earlier waves. The result has been provincial jurisdictional madness which has been challenging to keep up with.

But it’s almost over. Can you feel that too? I know, personally, I do not feel the need to have the news channel on in the background for 15 hours a day so I can catch the provincial briefings. When 30 days ago we were talking about closures, continued lockdowns, and mandatory quarantines if you were moving, we are now hearing about massive amounts of vaccines arriving in Canada and reopening schedules.

We still have challenges ahead. Labour shortages. Warehouse space shortages. Battling with customers who won’t understand SIT while they quarantine the first few days of arrival in some of our provinces. But I feel ever more hopeful that this is our last summer dealing with COVID-19 and that we can enjoy not only the real estate high, but also the anticipated high we’ll get from breathing FRESH air and not the reconstituted air from breathing into our masks all day long.

Let’s keep moving safely through COVID this summer and keep our eyes on a much freer fall and winter!


Please welcome these new members to CAM. Why not reach out to them and say hi?

cam-muskoka-june12021.jpgWe are excited to collaborate with CAM and are honoured to officially be a part of the Association, a long-time milestone here at Muskoka Movers. We are grateful for the opportunity to make a greater difference in our communities and simply make moving easy for homeowners and businesses. We are proudly owned and operated in Canada and have been servicing Southern Ontario for 10+ years. Our company operates in both residential and commercial relocation sectors. Our online presence has helped us grow and client satisfaction is our priority. We are committed to building long-term relationships and we take pride in delivering the highest quality of service while exceeding our client's expectations.

Muskoka Movers
Gabriel Rey, President & CEO
Tel: 289-937-6027/705-640-0113

cam-porterservices-june12021.pngPorter Services brings together the expertise of our highly qualified furniture and data cable installers, and our commercial relocation teams, under one banner. Whether you are reconfiguring or installing new workstations, or relocating your employees internally or across the country, our Porter welcoming experience is applied to every job. Providing exceptional service and turn-key solutions to our clients has been a key vision of our business since it was founded in 2005. We accomplish this by offering an array of services that complement the total needs of commercial facilities management.

Porter Services
Hector Peche, President
Tel: 905-670-9574

cam-supermove-june12021.pngWe are thrilled to join CAM as a new supplier member! Supermove powers your entire moving company to make your life easy. Our software can be customized to be exactly what you need. We are a US-based team of Pinterest, Asana, and Facebook engineering alums on a mission to bring modern software to the moving industry. Please reach out to us; we’d love to get a (digital) coffee with you!

Heidi Liou, Strategic Partnerships Manager
Tel: 817-440-3986

Getting Fake Reviews?  Read this!

CAM member Riverbend Moving and Storage in Winnipeg has been plagued by fake, negative reviews on its Google My Business page. And they aren’t the only member.  Take a few minutes to read this important CBC Investigates article. 


Chris Pereira, VP Sales, Riverbend Moving & Storage, Winnipeg MB



Montreal’s Île-aux-Tourtes bridge to run at full capacity by June 21


Montreal’s Ile-aux-Tourtes bridge that was closed suddenly on May 20th due to safety concerns is gradually reopening and is expected to run at full capacity by June 21st. This is one of the major arteries onto and off of the island of Montreal.  This will cause serious delays and drivers need to plan accordingly.  The other option is via highway 30 and the province has waived all toll fees until this problem is resolved.  That said, drivers need to plan for major traffic delays.


northAmerican® Van Lines holds one of the largest food drives ever

In a one-week whirlwind event, several northAmerican® Van Lines agents came together across the U.S. and Canada to simultaneously host food drives and transport the food-to-food banks. The Great northAmerican® Food Drive took place from April 5-11 and collected 25,700 pounds, providing an incredible 21,500 meals to those struggling with food insecurity.  "northAmerican® Van Lines has been an amazing supporter of ours since our early days," says Adam Lowy, Executive Director and Founder of Move For Hunger. "When they approached us with this idea of holding 30+ food drives simultaneously, we jumped at the opportunity. While we host hundreds of food drives every year, we have never done one on this scale before."


CAM Member Bedwell Moving Services (Pickering, ON) was instrumental in the food drive.

CAM Golf Tournament – Registration now open!

Yippee!  For the first time in two years, we now have golf registration available in May!  Join us at the beautiful Carlisle Golf Club for our 25th annual golf day.  At the moment, we are going with the same successful format as last year, which includes dedicated tee times between 11:00 am - 12:40 pm.  Lunch and post-game meals are included with cart and prizes.

And this year, CAM supplier Advantage Box might pay for your round!  One lucky name will be drawn from those registered mover members on July 1st.   

Register here


May is Moving Month

cam-maymovingmonth.jpgCAM has been busy promoting the importance of knowing who your mover is. Here are just a few of the items that appeared since our last newsletter 

May 15, 2021 – Ray Abbott, Vice President Sales & Corporate Development at Tippet-Richardson discusses with the BBB the basics of what consumers should be on the look for when hiring a mover and also what the consumer should expect from their professional move. You can watch this informative discussion here.

May 17, 2021 - Press Release: Relocating from West to East? Beware of moving scams. In 2020, an unprecedented number of moving scams surfaced. The COVID-19 pandemic brought many challenges as movers couldn’t go into homes to verify shipment sizes - and scammers have used this to their advantage. Fraudulent moving companies have been identified and are purposely underestimating moving quotes for consumers who were inquiring online or by phone. These scams are particularly prevalent in cross-provincial moves from Ontario to the Atlantic Provinces.
Read More

May 18, 2021 – Moving Scams Target Cross Province Moves.
Read More

May 19, 2021 – Global News – How to Avoid Moving Scams.
Watch the video

May 22, 2021 - Ask BBB Podcast (10’24” + 4’30”) - In our 4th podcast, Toronto lawyer Rocco Scocco talks about what happens when your move goes wrong and legal action is needed to settle things as well as the legal action that is required by the homeowner to get their household contents back from a hostage situation. CAM President Nancy Irvine then adds tips to avoid scam movers.
Listen here

May 25, 2021 – Avoiding moving scams. CAM president Nancy Irvine talks with Newfoundland’s VOCM Morning Show host Ben Murphy.
Listen here

May 29, 2021 – Ask BBB Podcast (Begins at 12’10”) – In our last podcast with the BBB, CAM president Nancy Irvine reviews some of the key points that consumers should look into before they hire a mover.
Listen here



cam-ss-advantagespotlight--june12021.pngAdvantage Box has a new product!  It's their TV Box Foam Kit. Movers love this product – it’s cost-effective, avoids expensive TVs from getting damaged and it’s easy for one person to assemble. Learn more



Stay up to Date!

While we monitor the government daily COVID briefings, things are changing so rapidly, both federally and provincially, that any updates we post here have likely been overwritten already. We encourage you to go to CAM’s COVID website and look for:

We also have lots of good information for consumers on preparing for their move and things they should know. That can be found at our Advice for Consumers page.

It’s critical that you know what’s going on at your destination before you send your driver. If you are going to another province, you need to know what the conditions are before you (or your customer) get there, so you can figure out if you’re going to need quarantine, SIT, or alternative arrangements for delivery.

Communication is the key to success this summer. Be smart. Be vigilant. Be safe.



US Looks to Europe in Lift Van Shortage

FEDEMAC (Federation of European Movers Associations) says the increasing demand and short supply of treated wood has created a significant shortage of lift vans for moving companies in both North America and Europe with U.S. lumber importers looking to Europe to help solve the crisis.

The Los Angeles Times reports that forest-products imports from Europe, that hit new records in 2020, is continuing with massive demand for European treated lumber particularly for home building. The biggest jump from European countries in 2020 came from Sweden and overall wood imports from Europe were up 37% in the first three months of 2021.

The lack of timber supply and the one-to-two-month delay in receiving orders is creating problems in the moving industry in both Europe and the United States, and in particular the military and government moving segments that has a core requirement to use lift vans for shipping.  This week, military move management company TMM advised their moving services vendors that “new lift vans will be very difficult to source for the foreseeable future” and requested their agents take steps to “maximize use of this limited resource.” 

California – AB5 – ‘the gig workers’ bill’’ update

AB5, a bill designed to protect independent contractors, took effect in California on January 1, 2020. AB5 is designed to protect employees from being misclassified as independent contractors by employers seeking to avoid paying for benefits. Planners as well as the service providers that they hire may be viewed as employees under the new law, even for work that involves just a few hours or days.

Things have not gone to plan. Read California Moving and Storage AssociationPresident Steve Weitekamp’s update here

To learn more about the origins of AB5 and similar legislation around the United States, what has happened recently regarding AB5, and how this impacts moving companies, drivers, and labourers, click here

Texas – Vehicle Miles Travelled (VMT) Tax

Whether or not the Texas state fuel tax can continue to provide sufficient funding for transportation development and maintenance has recently become an issue of much concern. The tax, as it is currently levied, generates revenue in proportion to fuel consumption, not actual use of the system. As vehicle fuel efficiency and use of alternative-fuel vehicles increases, the fuel tax system will not be a reasonable proxy for road use. Texas is proposing a vehicle miles travelled (VMT) tax which would see a 25¢ per mile surcharge being added to road users. The Texas Trucking Association (which also manages the Southwest Movers Association) understandably is against this action. Read their press release here 



7 Tips to Share the Road Safely

Penske offers some valuable reminders that will help drivers steer clear of bicycles, pedestrians and children playing while navigating crowded streets and highways this spring and summertime. This bulletin will remind drivers about:

  • How much clearance to give bicycles at all times.
  • The importance of maintaining a proper stopping distance.
  • The time of day with the highest risk for bicycle-truck collisions.


Roadside Cone Zones help keep moving crews safe

The roadside can be one of the most hazardous places for moving professionals.

Whether you’re handling furniture or fixing a mechanical issue, setting up a safe work zone on the side of the road is essential. Five truck drivers in B.C. were hit and killed by a motor vehicle while working at the roadside between 2011 and 2020. Another 27 had accepted time-loss claims for injuries that caused them to miss work.

The B.C. Cone Zone awareness campaign, running from May through August, aims to reduce the roadside risks for moving and delivery crews and all other roadside workers. 

The campaign promotes the use of Cone Zones – work areas set up by roadside workers to protect themselves and the driving public.

Visit to download the free Roadside Safety Tool Kit for Employers and Supervisors and to learn more about the campaign.



Superior Court judgement on Move Me Again/Safe Bound Moving 

camrocco.pngScore one for the good guys! Toronto lawyer Rocco Scocco, continues to be undefeated against Move Me Again (MMA) in court. In a new milestone, the Ontario Superior Court has endorsed a judgement that will take scammers who ignore estimates to the task.

This was a typical scam. MMA gave a lowball quote, approximately $3,700 in this case. The customer agreed to the price and paid a deposit. Once the shipment was loaded, the customer was rushed through signing the paperwork, which included a line that they agree to pay a flat fee on 15,000 lbs. MMA quickly left with their goods and were not to be seen again until the new charge of $9,677.25 was paid.

The Superior Court ruled that MMA was in contravention of the contract with the customer and would therefore only receive $1,850 for partial transportation of the shipment. Also, MMA must allow the customers to claim their possessions.

As the court concluded ‘If suppliers do still carelessly or recklessly throw out low-ball and unreliable quotes, then they may well be held to them, pursuant to the relevant Act.’


About the moving contract

The legal opinion is that the moving contract is formed once the deposit is received after the quote is exchanged. As a mover, you cannot unilaterally impose a separate contract after the fact, that is, after the money has exchanged hands. Exchanging money is an indicator that there is a contract and that the parties are in the performance of the contract. All of these successful court cases over this past few months have reaffirmed that, as a mover, you better have a reasonable handle on the estimated weight (at least within the 10% margin) prior to loading or have indelible proof that the customer did not disclose all of the items moving. If not, your fate may be the same as the scam operators, where you will be on the hook for anything above the original quote.

Thank you again to Rocco. June 12 marks our one-year anniversary working with him on exposing scam moving operations. What a difference Rocco has made for our industry in these short 11 months.

Product Spotlight



Snowbirds Auto Connection Ltd.

Snowbirds Auto Connection is a family-owned and operated vehicle transport company providing reliable, door-to-door, damage-free transportation across Canada and the U.S. SAC offers a variety of services including coast-to-coast transportation, cross-border relocation and vehicle storage.

Learn More


CAM Golf Tournament – Registration now open!

Join us at the beautiful Carlisle Golf Club for our 25th annual golf day.  At the moment, we are going with the same successful format as last year, which includes dedicated tee times between 11:00 am - 12:40 pm.  Lunch and post-game meals are included with cart and prizes. 

Register here

And we can’t do this without support.  A big thank you to our sponsors.  Would you like to get in on the sponsoring and prizing fun?  Contact


CAM Conference


We are still monitoring Alberta’s COVID-19 regulations with regard to indoor meeting requirements.  A decision on whether we go ahead with our face-to-face conference will be made before the end of the summer.  Both hotel and conference registration will remain closed until that decision is made.  We appreciate everyone’s enthusiasm and desire to meet in person, but we must take safety into consideration.  At this time, no one knows what is going to happen over the next few months.  Cross your fingers. | | Media Kit
Canadian Association of Movers (CAM)

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