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CAM News & Updates
President's Message

nancypresident-engjun.pngHold your heads high

Officially eighteen months. Unofficially, twenty. That’s how long the Canadian moving industry has been dealing with COVID-19.

As an essential service, our members can hold their heads high. For most of us, we had to change the way we do business and put the health and safety of our employees and customers first and foremost. We feared for our families’ and coworkers’ safety at the same time that we had to try and understand the constantly changing rules and recommendations municipally, provincially, federally and internationally.  We had to deal with so many emotions - shock, disbelief, stress, anxiety, grief, and worry. And more stress.

We managed to make it through the various phases of COVID-19 to date…protection and protocols, business pivoting, lockdowns, reopening, second and third (sometimes endless) lockdowns, and vaccination. Now we are in the midst of the fourth wave, and fear for the safety and protection of our children and grandchildren and how we will navigate the economic fallout of COVID are on our minds. At each phase, there were new circumstances and new rules that have been complicated and confusing. Let’s face it … it has been hell.

But we survived … quite battered and bruised, and definitely not the same people or businesses that we were when we celebrated our various holidays during December 2019.

I can remember back to January 2020 when we first started to hear about this virus and started talking about it in our committees. The rush to get out bilingual screening questionnaires and safety protocols. Then there were the endless daily briefings – too many to keep track of every day. And the questions that none of us could answer. Boy, there were lots of those. I wish I had kept track of all of the hundreds of questions as I wonder if they would be answered by now. Probably not all.

And, still, there are lots of questions. Now it’s about continued mask-wearing and mandatory staff vaccinations.  It’s challenging to advise members on how to manoeuvre through this next phase as every member has their own plan. One size definitely doesn’t fit all. I’m no expert (who of us is?), but I do know that consumers are inquiring more and more as to whether or not they can ask a moving company about the vaccine status of moving crews, especially as the “vaccine passport” becomes more prevalent across the country.

I will be eagerly awaiting the responses to our 4th COVID-19 member's survey that was circulated to our Canadian membership on September 16th. If you received the email request and haven’t completed it yet, we ask that you grab a cup of coffee and take 10 minutes to fill us in on how your company is faring. The information gathered so far has been incredibly revealing about our industry and the various challenges, both past, current and future that we face as a result of this pandemic. Your responses help us shape research and educational opportunities that benefit you and your fellow members.

Results will be posted in the next newsletter on October 5th. We’ve had fantastic responses (thank you!) for the first three surveys at three months, six months and one year. Now, coming out of a particularly challenging summer, we’d like to see how you are doing at 18 months.

As we move into the (hopefully) final phases of emotions, I feel that we are gaining more control and taking what has happened as inspiration to move forward in a positive direction.  

CAM Conference Postponed


Thanks to our members for the huge response to our conference survey that we sent out on September 7th. We had the largest response to any survey we’ve ever put out. Before the first hour of the email going out was up, it was obvious – ninety percent of you said you do not want to travel and said ‘no’ to an in-person conference at this time.

Last Monday, Alberta Health officials admitted that their ‘open for summer’ concept was the wrong decision. Officials have admitted that the health care system in Alberta is collapsing and going to get significantly worse.

To assure the safety of our attendees, it is with great sadness that the Canadian Association of Movers is postponing the Edmonton conference until Sunday, November 13th - Tuesday, November 15th, 2022. It will be a full two-day program and will finish off with our popular awards banquet. We mean it when we say we can’t wait to see everybody in person.

Details of our virtual Annual General Meeting will be outlined in our next newsletter on October 5th.


New Supplier – New Creations

welcometocamsept212021-1.jpgAccidental moving damage? 

New Creations is your repair specialist for chips, scratches, gouges, and breaks to nearly any material.  Most common repairs are gouged/dented furniture, scratched hardwood, ripped leather, broken figurines/sentimental items, dented doorways and common areas, and more.  We have over 33 years in business with locations across Canada.

Josh Stevenson, President, New Creations
Tel: 604-944-0664, Toll free: 1-888-RECOLOR




Matco Calgary recognized by BBB

camnews-sept212021-1.jpgMatco in Calgary just received an Appreciation Award for 25 years with the Better Business Bureau. Here’s Calgary Branch Manager Wes Robinson receiving the award from Mary O'Sullivan-Andersen, President & COO, BBB of Southern Alberta & East Kootenay.

Congratulations to Matco on reaching this milestone!



COVID-19 Return to Work – What Happens if an Employee Isn’t Willing to Return to Office?
by toronto-employmentlawyer-com | Aug 31, 2021

As vaccination rates increase and cases of COVID-19 decline, many workplaces have begun announcing their return to office plans. Some offices have chosen to embrace a flexible return to work model, while others have preferred to call workers back to the office on a full-time basis. During the pandemic, many employees have come to prefer working from home and maybe resistant to returning to the office.  Are employees allowed to refuse to return to work/office?

You can find out the answer to that question here.

Vaccination Policies at Work: Can You be Fired for Refusing a COVID-19 Vaccine?
by toronto-employmentlawyer-com | Jul 7, 2021

Employers have a duty to provide a safe workplace as required by the Ontario Occupational Health and Safety Act, which includes protecting workers from hazards related to infectious diseases. Amid the COVID-19 pandemic, all businesses that are open shall develop a safety plan, according to relevant Ontario regulations. However, the above-mentioned legislation and the Employment Standards Act do not directly address the enforcement of employer vaccination policies for workers.

You can find out the answer to that question here.

September 13, 2021 – CAM Golf Day 

Any day on a golf course is better than being in the office. But last Monday? Wow – it was spectacular! The weather was a perfect 23° with a light breeze for the 51 members and guests who enjoyed 18 holes at Carlisle Golf Club. It was fantastic to see each other again and to just have fun after such a challenging summer.
Congratulations to various “big prize” winners.


Norm Mackie, Mackie’s Moving, had his round paid for courtesy of Advantage Box’s Tee Box Advantage contest.


Dave McKee, playing with Team King’s Transfer, won the Snowbirds Auto Connection Hole-in-One contest.  (Now if he could only get one on the course instead of just choosing the lucky envelope!)


Moe Mowatt (l.) of Phillips Moving & Storage is presented an iPad Mini from Troy Colmer as the winner of Livingston Vehicle Transportation’s 19th Hole draw.  


The “Best Looking Team” (i.e., the bottom of the scoreboard at 3 under par) is none other than (from l. to r.) Phoenix Wayland, Darrin Drake, Sunita Dhami (all of AMJ Campbell) and Alannah Granger of NFP.  They each won the Chairman’s Award of $100 Canadian Tire gift card donated by CAM Chairman Mike Kolberg of Déménagement Outaouais and Royal Moving.  And congratulations to the ladies for all teeing off the entire round from the men’s tees. 


Top of the leaderboard, for the second year in a row, at 12 under par are Team TWO MEN AND A TRUCK® (from l. to r.):  Chuck Resnick, Brad Wheeler, Justin Prittie and Cotie Drinkwater.  The prize of a $50 LCBO gift card and a dozen CAM golf balls each, was presented by John Kelly of Presenting Sponsor Hansen’s Vehicle Relocation.  By the way, John is not really that short, we think TMAAT only hires tall people.

And none of this would have been possible without the aforementioned Presenting Sponsor, Hansen’s, our suppliers and member backers.  We thank them for their incredible support of CAM and its members.



October 13-16, 2021 – IAM Conference 


The International Association of Movers is hosting an in-person or virtual conference from Orlando Florida in three weeks.  With COVID-19 cases on the rise in Florida, and the oh-so-confusing and ever-changing rules as to whether or not Canadians can travel successfully to the USA, CAM is encouraging you to consider joining the conference virtually.  It will be live/hybrid streaming, so you can participate as if you were in the room.  You can find out more about their conference at

October 27, 2021 – SafetyDriven Speaker Series  


Changes, Challenges & Champions

SafetyDriven’s 6th Annual Speaker Series will host inspiring presenters who will offer positive messages to help transportation companies manage their health and safety challenges. Register before October 1 for a chance to win an early bird prize. Register for this free event.

Product Spotlight



Snowbirds Auto Connection Ltd.

Snowbirds Auto Connection is a family-owned and operated vehicle transport company providing reliable, door-to-door, damage-free transportation across Canada and the U.S. SAC offers a variety of services including coast-to-coast transportation, cross-border relocation and vehicle storage.

Learn More


Your ad could be here! Click above for more information about this exciting opportunity.

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#ComeTogether: Bringing Some Blue Jays Magic to Your Team


A job candidate is more than a resume of skills and experience. A person’s character and ability to be a strong team player are essential to success.

The 2015 Toronto Blue Jays showed phenomenal improvement in the second half of the season. How’d they do it? They tried a new approach to recruitment and team building.

The Blue Jays became top contenders when General Manager Alex Anthopoulos put more emphasis on hiring team players with strong character. He said,

“We really made a concerted effort last off-season—really, by mid-September—to put less of an emphasis on talent and tools and production. Don’t get me wrong: that is still the driver in any player acquisition. But we put more of an emphasis on character, make-up, quality of the human being, what kind of teammate they are. That’s not to say we didn’t value it before, but we decided to up the percentage quite a bit.”

So, what can we learn from the Jays to help us build better teams in business?

  • Get veterans and rookies working together
  • Take a chance on people with potential
  • Hire team players with strong character
  • Have transparency during all stages of recruitment
  • Recruit people with the agility to adapt as they go

Read more about this hiring strategy by clicking here

And to review Talent Sorter’s synopsis of the characteristics for a swamper, from Tim Brennan’s webinar in February 2021, click here. | | Media Kit
Canadian Association of Movers (CAM)

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