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View OnlineSubscribe | Media Kit September 8, 2021 CAMfacebook.png CAMlinkedin.png CAMInstagram129102018a.png

CAM News & Updates
President's Message

nancypresident-engjun.pngI’m a big fan of the Blue Jays – I grew up on baseball, often going on the road as a young girl to see the Expos and the Tigers play.  But then Toronto got their own team and I’ve been lucky to go to many games over the years and witness two World Series wins.

I really like the 2021 team.  Even with their mediocre record as of late (as of August 31st), I haven’t missed any games … I enjoy watching all of the personalities and the fun that they are having.  In fact, the game is on in the background right now.

It’s wonderful to watch a cohesive group of people ‘clicking’ and getting better every time they are together.  It reminded me of an article about the 2015 Blue Jays and their recruitment strategy.  It took some digging but I finally found it.

In 2015, the Jays were hot.  They lost in the American League Championship Series to Kansas City (who ended up winning the World Series), but wow, what a team!  They clicked.  Even with all the amazing players on the team, there was no diva – everyone contributed.  In order to make the post-season, the Blue Jays management theory, rather than focussing only on skill, was to sign strong team players who had character and would be excellent teammates.

And it worked.  From the trade deadline, the Jays went from winning 50% of their games in the first half of the season to winning 70% in the second half. They scored 100 more runs than any other team in baseball and they got career years from people like Donaldson, Pillar, Goins and Estrada.  And let’s not forget, an amazing bat flip from Jose Bautista.

Fast forward to 2021 – the Jays are at it again.  They have a fantastic mix of young superstars who are fearless, as well as seasoned veterans who provide guidance and instill a “team first” attitude which has been infectious up and down the bench.  They laugh, they joke around, they celebrate every little achievement and are there when things go wrong.

As all of our members struggle with labour, maybe it’s time to consider what type of worker you might recruit going forward to sustain your operation.  Last winter we did a webinar on recruitment strategies and the presenter also focussed on the importance of team players and personalities that mesh with the type of job they have to do.  You can always train someone to do the job – but if you can find that passionate person who has a propensity for customer service and cares about people, then what a foundation you could have for the future.  

You can read more about the team player strategy below.  I’m going back to watching the game and hoping they get that wild card position.

#ComeTogether: Bringing Some Blue Jays Magic to Your Team


A job candidate is more than a resume of skills and experience. A person’s character and ability to be a strong team player are essential to success.

The 2015 Toronto Blue Jays showed phenomenal improvement in the second half of the season. How’d they do it? They tried a new approach to recruitment and team building.

The Blue Jays became top contenders when General Manager Alex Anthopoulos put more emphasis on hiring team players with strong character. He said,

“We really made a concerted effort last off-season—really, by mid-September—to put less of an emphasis on talent and tools and production. Don’t get me wrong: that is still the driver in any player acquisition. But we put more of an emphasis on character, make-up, quality of the human being, what kind of teammate they are. That’s not to say we didn’t value it before, but we decided to up the percentage quite a bit.”

So, what can we learn from the Jays to help us build better teams in business?

  • Get veterans and rookies working together
  • Take a chance on people with potential
  • Hire team players with strong character
  • Have transparency during all stages of recruitment
  • Recruit people with the agility to adapt as they go

Read more about this hiring strategy by clicking here

And to review Talent Sorter’s synopsis of the characteristics for a swamper, from Tim Brennan’s webinar in February 2021, click here.


New Supplier - Samsara 

cam-welcometocam-1-aept82021.pngSamsara is the pioneer of the Connected Operations Cloud, which allows businesses and organizations that depend on physical operations to harness IoT (Internet of Things) data to develop actionable business insights and improve their operations. Serving more than 20,000 customers across a wide range of industries, including transportation and logistics, Samsara offers video-based safety, vehicle telematics, apps and driver workflow, equipment monitoring, and site visibility. Learn more about Samsara's mission to increase the efficiency, safety, and sustainability of the operations that power the global economy at

Arya Bruno, Senior Field Marketing Manager, Samsara
Tel: 415-985-2400




Congratulations to Great Little Box Company Ltd./ Ideon Packaging (GLBC) who won three Gold Medals and two Bronze Medals at the first-ever 2021 TAPPI/ AICC Box Manufacturing OlympicsTAPPI’s CorrPack Competition and the AICC’s Package Design Competition combined their competitions this year to create this first-time event where judging was held at the SuperCorrExpo.  Check out their winning designs

Happy Birthday Move for Hunger! 


On August 26th, Move For Hunger celebrated their 12th birthday.

In the last 12 months, their network has stepped up in amazing ways and is making a bigger impact than ever. They are on pace to transport more food than ever before and hope to provide more than 6 million meals by the end of 2021, with many of our CAM members contributing to that total. In fact, before they reach their 13th birthday, we bet that they will have provided over 20 million meals to those who are facing hunger. To find out more about this incredible organization, or to find out how you can join, head to Move For Hunger’s website



Updated Health Screening Questionnaire

When prepping for the CAM golf tournament next week, we refreshed our health questionnaire based on the updated COVID-19 symptoms released on August 26, 2021.  New screening questions include additional symptoms like a decreased sense of taste or smell, unexplained fatigue/lethargy/malaise or muscle aches; as well as a few questions around COVID testing.  While the example cited here is for medical screening purposes, there are some questions you might want to consider if you are still screening your customers. At this time, CAM is not asking for vaccination proof of the golf day participants as the golf course health and safety protocols set out by the Government of Ontario are in place.

You can find out the answer to that question here


COVID-19 Return to Work – What Happens if an Employee Isn’t Willing to Return to Office?
by toronto-employmentlawyer-com | Aug 31, 2021

As vaccination rates increase and cases of COVID-19 decline, many workplaces have begun announcing their return to office plans. Some offices have chosen to embrace a flexible return to work model, while others have preferred to call workers back to the office on a full-time basis. During the pandemic, many employees have come to prefer working from home and maybe resistant to returning to the office.  Are employees allowed to refuse to return to work/office?

You can find out the answer to that question here

Vaccination Policies at Work: Can You be Fired for Refusing a COVID-19 Vaccine?
by toronto-employmentlawyer-com | Jul 7, 2021

Employers have a duty to provide a safe workplace as required by the Ontario Occupational Health and Safety Act, which includes protecting workers from hazards related to infectious diseases. Amid the COVID-19 pandemic, all businesses that are open shall develop a safety plan, according to relevant Ontario regulations. However, the above-mentioned legislation and the Employment Standards Act do not directly address the enforcement of employer vaccination policies for workers.

You can find out the answer to that question here


New pay equity rules arrive for federally regulated fleets September 1, 2021

For every dollar a man earns in Canada, a woman earns 89 cents. Effective Aug. 31, 2021, all federally regulated employers in Canada are required to comply with the Pay Equity Act.

Interprovincial and cross-border trucking companies are federally regulated when it comes to employment laws, and if they employ 10 or more employees, they must take steps to comply. Under the Act, the onus is shifted to the employer, which is required to proactively analyze its compensation practices to ensure they are equitable and in compliance with the Act.

By Nov. 1, 2021, employers subject to the Act must post a notice in the workplace informing their employees that they will be establishing a pay equity plan. The plan itself must be established within three years — by Aug. 31, 2024 — and the notice must remain posted until the plan is finalized. If the employer has 100 or more employees or has unionized employees, they also need to form a pay equity committee to engage management in developing the plan. At least 50% of the committee members must be women.

Monetary penalties for non-compliance range from $30,000 to $50,000 CAD depending on the size of the employer.

To find out what needs to be involved in developing the plan and to read more about this new rule, read more here.


Stuck in a bottleneck 


Source: International Association of Movers

Forty-four freight ships are stuck awaiting entry into California's two largest ports, the highest number recorded since the beginning of the COVID-19 pandemic, the Marine Exchange of Southern California reported on Saturday, August 28th.

The situation is only going to get worse with the queue lengthening as a result of the labour shortage, COVID-19-related disruptions, and holiday-buying surges. Port of Los Angeles data indicated that the ships' average wait time had increased to 7.6 days. We’re sure it’s even more now. And then there’s the joy of finding equipment to haul. Delay. Delay. Delay.

This is a perfect example of why you need to communicate with your customers and explain the reality of our industry around delays that are out of your control. CAM has had many customers say to us that they wish they had known and could have been more prepared for service disruption.


September 13, 2021 – CAM Golf Day 

We’re really looking forward to being at the beautiful Carlisle Golf Club for our 25th annual golf day on Monday.  A big thank you to our sponsors. 


September 20, 2021 – Supermove Q&A 


How to diversify your moving company

At 11:30am PST/2:30pm EST.

Join CAM supplier Supermove with the next instalment of their Supermove Q&A series on how to diversify your moving company. Register for this free event.

October 27, 2021 – SafetyDriven Speaker Series  


Changes, Challenges & Champions

SafetyDriven’s 6th Annual Speaker Series will host inspiring presenters who will offer positive messages to help transportation companies manage their health and safety challenges. Register before October 1 for a chance to win an early bird prize. Register for this free event.

CAM AWARDS – deadline to nominate is September 30, 2021


Do you know someone in the moving business or a moving company that you feel should be recognized for their work to improve the industry? Whether it’s a long-time high-profile employee, someone behind the scenes who has dedicated their work-life to the betterment of the industry or a moving company that has gone beyond the call of duty to help their community, we’d love to know about them. Don’t miss out on recognizing someone for their awesome work!

There are several categories of awards. Our awards committee reviews all nominations and selects the most deserving recipients each year, from the list of possible nominees. Please note that not every category is automatically awarded each year.

The Awards

Agent of the Year Award recognizes a prominent van line agent who demonstrates outstanding corporate citizenship and customer service excellence.

Distinguished Service Award honouring a prominent member of the profession with a long and exceptional history of contributions to the moving industry.

Independent Mover of the Year Award recognizes an independent mover that demonstrates outstanding performance and service excellence with customers.

Industry Leadership Award recognizing an individual who demonstrates leadership and serves as an inspiration to others.

Influencer Award celebrating a promising young professional (under the age of 40) in the moving industry who embodies a commitment to business growth, professional excellence, and the future of the industry and community.

Innovator Award recognizing real innovations and/or significant breakthroughs in the moving industry and might be presented to an individual, company or team.

Public Service Award honours an individual, group or organization who has performed a significant act or acts of moving-related service in the public interest.

To see who's been honoured in the past, click here


2019 Industry Achievement Award winner John Delanty (middle) with CAM Directors Cam Carswell and Josh Schwartz

Product Spotlight



Snowbirds Auto Connection Ltd.

Snowbirds Auto Connection is a family-owned and operated vehicle transport company providing reliable, door-to-door, damage-free transportation across Canada and the U.S. SAC offers a variety of services including coast-to-coast transportation, cross-border relocation and vehicle storage.

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Forbes Provides Guidance on Move Tipping

cam-aug242021-5.pngLeading American business media company Forbes has offered guidance to readers on how much to tip moving company employees after completing their move.

Pointing out to consumers that there is no standard for tipping the moving crew, Forbes quoted one industry expert that recommended $6 to $12 per hour per crew member dependent upon the size and distance of the move. Forbes also recommended tipping each of the crew individually and not simply giving it all to the crew leader. | | Media Kit
Canadian Association of Movers (CAM)

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