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View OnlineSubscribe | Media Kit December 21, 2020 CAMfacebook.png CAMlinkedin.png CAMInstagram129102018a.png CAMTwitter29102018a.png
CAM News & Updates
Holiday Hours

The board of directors and staff of the Canadian Association of Movers wish you, your staff and your families all the best for a happy holiday season and success in 2021.


Please note:  Our national office will be closed from December 21, 2020 to January 3, 2021.

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President's Message

camengnancy-may262020.pngWith everyone involved in production of this newsletter pondering their current vacation time in their living room (or if lucky, their basement!), this newsletter was put to bed on December 15th with no last minute additions. We have a wonderful team behind each of these productions – Gaétan and Claire, our translators; Valetta and Cindy, who do all the digital work and set it up to arrive in your inbox; David, who keeps our advertisers happy; and Marian and I, who do the research, writing, coordination, editing and final say. In a two-week period, we might have 1 or 2 days where no one on the team is working on either the current or following issue.

We have a well-oiled machine that has formed a great rhythm. Unfortunately, as it almost always happens this year, there is a government announcement on Friday afternoon that throws us all into fast flying emails to get any last-minute translations and additions into the upcoming edition the following Tuesday. At first, it was annoying, but after apologizing to the team ad nauseum, we’ve finally got to the point where we all anticipate working on the fly on Monday morning, and are relieved when we don’t need to.

Teamwork has been a huge theme this year at CAM.

With COVID-19, our International committee got the ball rolling in January, as news started to spread about this virus. They took initiative and started producing, and willingly sharing, documents that eventually became best practices for many of our membership and beyond. It didn’t matter that these were being distributed to movers that were competition of theirs. It was important that we all knew what was going on as quickly, and as accurately, as possible. That team energy soon expanded and became a worldwide effort amongst moving associations, as we were constantly sharing information and documents in hopes of keeping up with the breaking news. I look back to that time and wonder how we managed…it was crazy.

With scam movers taking advantage during COVID and operating at ridiculously high levels this year, a new team has recently been formed. CAM, a moving fraud victim support group, and a team of lawyers, has combined efforts to assist victims with free legal advice and also potential navigation through the court system, while also working together to educate journalists, and their readers, about CAM and our trusted and reliable movers. As well, our friends at the BBB have also been quite vocal about these scammers and have contributed to the significant public “outing” of these rogue companies. Since August, there has been at least one major news article each month identifying the rogue by name along with details of the scam. Hopefully, with the spotlight continually being shone on these thieves, consumers will become smarter in their choice of movers.

Finally, our teamwork in the national office has been very evident this year. This has been a tough year on most – whether at work or at home – and the support you have shown Marian and I has been very heartfelt. We worked long, hard hours, both foregoing vacations, in order to keep you up to speed on the latest COVID updates and made sure that you had the best possible tools and information to navigate this new way of everything being done. While I hope 2021 is much calmer, and things normalize to some extent, we know that it is all still a big question mark. Rest assured, our team at CAM will be here for you if you need us.

Please be safe and adhere to your community’s and province’s safety guidelines this holiday season. Hold your family close - but not that close! We want everyone to start off the new year as healthy as you can be.

Passing of Wendy Mans-Keddie

On December 5, 2020, we had to say good-bye to Wendy Mans-Keddie, a great friend to our Association.  Wendy was owner of Mountaineer Movers Limited in Hamilton, ON, a CAM member for almost 23 years.  As a colleague recently said, “she was definitely a lady who loved the moving industry and was dedicated to providing good service.” A service was held on December 10th in Stoney Creek, ON. Sympathy messages to the family are welcome and, In lieu of flowers, donations to the Dream Centre, Hamilton would be greatly appreciated.  Our sincerest condolences to her family and friends.

Here’s what trucking and logistic HR pros should expect in 2021

CAMEN3_14122020.jpgAngela Splinter, CEO of CAM industry partner TruckingHR Canada, gives us a look at what’s ahead for trucking and logistics workplaces after an unsettling 2020.  Included are some of their programs.



Items Wanted

A CAM member is looking to buy ten 53‐ft dry van trailers. Interested persons can contact:

Dustin Dimech, AMJ Campbell Short‐Haul ON/QC Canada Planner
Direct Line 905‐795‐6966, Cell 647‐523‐4558

Items for Sale

Another member has storage vaults and a forklift for sale.  Interested persons can contact Scott at 604-270-1120 or at



With COVID on the rise and at record-setting levels in Canada, now is not the time to be lazy about your company’s sanitization and safety operating procedures.  CAM recommends that you review your policies with your staff and remind everyone about health checks.  Let’s be safe out there, everyone.

Updated Transport Canada/CAM letter available

On April 9th, Transport Canada posted a template letter it developed in concert with industry to identify those employed in the commercial motor vehicle and automotive industry in a critical service capacity. This letter states some obvious requirements – access to food and washrooms – but also has a critical line in it that states that “commercial vehicle drivers are exempt from the 14-day quarantine requirements for business purposes” and could come in handy as we start to see lock downs again.

The letter can be downloaded and personalized by a moving company. We recommend that a printed copy be kept in the truck cab with the other move documentation and presented as needed during the transport of the household goods. A similar letter officially signed by CAM and for the sole use of CAM members available in the member's only area of CAM's website. It was updated on September 30th. Please contact us at if you don’t know your company’s member log-in information.

Movers have always been an Essential Service 

“The moving industry has demonstrated what a crucial service we are to the entire relocation industry. Designated as an essential service in the early stages of the pandemic, the men and women of the industry have become the front-line of the entire sector. Risking their health to make sure people can safely relocate.”

We invite you to read more of what Larry Kruger (McWilliams Mayflower Moving, November 25, 2020) wrote about the importance of the household goods moving industry. 


Provincial Restrictions and updated information

Do you find yourself trying to figure out what’s happening in a province that you have to make a delivery in?  With COVID on the rise, things are changing rapidly once again.  In order to help, we now have all of the provinces and territories listed with the links to that information on the main page of our COVID-19 news section.

Stay up to Date!

We encourage you to check our COVID-19 section regularly on our website, as Nancy is still monitoring the various government briefings every day and that’s where we’re posting breaking news.

Be smart. Be vigilant. Be safe.

NFP: $5K Sweepstakes

CAMEN4_14122020.jpgNFP is running a Happy Holidays campaign where anyone who calls in for a quote will been entered into a draw for a chance to win one of twenty-six cash prizes of $5,000. 




6 months to go:  13 things Canadian truck drivers should know about ELDs

Cross-border truck drivers are already familiar with electronic logging devices (ELDs), but there will be differences when the equipment is mandated for all federally-regulated carriers as of June 12, 2021.  And the differences are not limited to the need for Canadian devices to be certified by a recognized third party.  Here are 13 things that drivers should know about ELDs.




How to Be Hopeful, Even When It’s Really, Really Hard

Things these days are bleak. The coronavirus has fundamentally changed the way our society works, and, even more depressing, there are some serious ways in which it hasn’t changed things at all. People are dying. People are losing their jobs. And even people whose circumstances haven’t changed that much are dealing with new challenges they probably never thought they’d have to face.

In times like this, it feels impossible to maintain any sense of hopefulness or optimism about the future. Not only is it a challenge to imagine any future in a world where things are constantly changing, but it’s especially tough to think—let alone expect—a future in which things are actually somewhat positive.

But, as uncomfortable as it may feel, pushing ourselves to imagine that better future may be a crucial way for us to maintain some semblance of mental well-being—now and whenever that beautiful future does arrive.

Check out this article by Sarah Jocoby to learn about:

  • the benefits of being hopeful.
  • trying to keep some semblance of a self-care routine.
  • learning to identify and possibly reframe negative thought patterns.
  • remembering that you can still control some things in your life.
  • leaning into honest, authentic connections.


Product Spotlight



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CAM Webinar - Diversifying Your Revenue Streams

When: Wednesday, January 20, 2021 1:00 pm (ET)
Presenter: Chuck White, President of the International Association of Movers

During this session, Chuck will cover the following topics:

  • New Consumer Profiles
  • Move by Corporate & Government Clients to Lump Sum environments
  • “De-location” as a result of the Pandemic
  • Alternatives… “Final Mile”, logistics, local moving, International, warehousing (beyond HHG)
  • Questions and discussion

This webinar is being offered at no cost to you. Registration is required here.

CAM Training Services - Introduction to Video Surveys

CAM is currently working on finalizing details to conduct a video survey training course that would be 2.5 hours in length. The online course, through Microsoft Teams, would be run by instructor Gerrard Halsey who has been regularly holding a similar course for the British Association of Removers (BAR). We are looking at January 2021 dates.

The proposed course content would include:

  • Benefits of using video surveying technology
  • What makes a great video surveyor
  • Choosing a technology service-provider
  • Selling the video survey at initial consumer call
  • Appointment setting and confirmation letter
  • Setting a professional environment
  • The video survey – component walkthrough
  • Preparing the survey results
  • Practical demonstration

If you are interested in being contacted about this course once details are finalized over the next few weeks, please let CAM know. | | Media Kit
Canadian Association of Movers (CAM)

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