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Digitizing customer loyalty as in-person experience wanes
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Foodservice can mitigate the loss of the "personal touch" offered by physical operations by utilizing digital solutions to boost customer loyalty and gain valuable key insights into consumer behaviour. Read the full story.

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What does COVID-19 mean for the future of the buffet?

Can the longstanding high-touch, communal approach of buffet dining survive in the new foodservice world post-pandemic? Full story

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Ontario officially begins capping food delivery fees

Starting Dec. 19, the province is limiting the fees charged by delivery apps in an attempt to support local and small businesses. Full story

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Trend Watch: “New-mami”, spice up your life, mushroom melt

Technomic's latest contribution highlights three current menu trends in Canadian foodservice that should continue into 2021. Full story

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The contactless revolution is here — are you ready? 

Embracing up-to-date technological solutions is increasingly vital for foodservice's success moving beyond 2020. Full story
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Vancouver postpones plastic ban until 2022 due to COVID-19 impact

Businesses have an extra year to prepare for 2021-slated legislation including a ban on plastic shopping bags & single-use cup fees. Full story

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Starbucks to open first-of-its-kind sustainably built café in B.C.

The new drive-thru café, constructed by a Vancouver-based green building company, is set to open In 2021 in Abbotsford. Full story

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