Digitizing customer loyalty as in-person experience wanes
Foodservice can mitigate the loss of the "personal touch" offered by physical operations by utilizing digital solutions to boost customer loyalty and gain valuable key insights into consumer behaviour. Read the full story.
What does COVID-19 mean for the future of the buffet?
Can the longstanding high-touch, communal approach of buffet dining survive in the new foodservice world post-pandemic? Full story